Boston Electrolysis® 9//28/2011
Member of Phoenix BBB
www.bostonelectrolysis.com
From Kimberly Williams, R.E. Dean 7330 East Earll Drive Scottsdale, Arizona 85251
480-607-8121
Email Bsoelectrolysis@cox.net & Fivestar@bostonschoolofelectrolysis.comFirst, I would like to announce that on April 14, 2009, the Federal government awarded to me United States Registration No. 3,601,889 for the trademark Boston Electrolysis®. This Federal registration constitutes prima facie evidence of the validity of the trademark and its registration, and of my (the trademark owner's) exclusive nationwide right to use the mark in commerce in connection with providing hair removal services. The registration also constitutes notice to all parties that the trademark Boston Electrolysis® is the exclusive property of me, Kimberly Williams R.E., Dean.
Yelp.com is company I have learned to despise since it moved to Scottsdale, Arizona. Yelp.com is a company that rides roughshod over small business owners across the America and I am one of them. Yelp.com has infringed my federal and state trademarks to profit them at my expense. Without my permission Yelp.com uses my Trademarked business name Boston electrolysis® to disrupt my search engine placement drive internet traffic to their site using my trademark Boston Electrolysis to their website while not listing Boston Electrolysis®. When I said business as usual at Yelp.com office I meant it. Small business owners who have filed complaints with Yelp.com are angry because Yelp.com refuses to answer the phone or be polite. Fact Yelps Regional office policy is to deliberately ignore valid complaints in the hope they frustrate you the business owner. Furthermore the BBB needs to be aware of Yelp.coms dirty business tactics and you should learn just by visiting www.Ripoffreport.com or just Google complaints about Yelp.com. Don't learn the hard way that Yelp Incorporated Jeremy Stoppleman, CEO could care less about your small business and the laws that he breaks are at the business owners expense.
In Yelp.coms pitiful reply to me they did lacked the Common Courtesy to identify themselves and the letter they signed as "The Team Yelp Headquarters" reeks of deception and bad manners. They claim to have a legal team but I have not seen a lawyer's signature on their documents in any form or manner. Than Yelp.com states, "I would like to address your concerns however I am not an attorney and we do not have attorneys on staff, but it is my understanding that the "fair use" doctrine in trademark law as well as provisions in the common decency act do in fact provide protections for service providers who allow for customer reviews. "The Fair Use Doctrine" does not apply for a trademark period unless it's an unless its newsworthy article about a company and then use the owner's trademark to list advertisements for my competitors.
Yelp.com Blatantly Breaks BBB Rules & Regulations
Your BBB rules and regulations clearly defines and state online advertisers should not mislead online customers by creating the false impression of sponsorship, endorsement, popularity, trustworthiness, product quality or business size through the misuse of hyperlinks, "seals", other technology, or another's "intellectual property". Yelp.com illegal of my trademark Boston Electrolysis does not Boston Electrolysis® in any form or manner. They illegally use my trademark Boston Electrolysis® to drive business to their website and advertisers who want to be listed under Boston Electrolysis®. On page http://www.yelp.com/search?find_desc=electrolysis&find_loc=Boston%2C+MA#find_desc=Boston+Electrolysis&show_filters=0 they have deceptively inserted "Boston Electrolysis Boston ". In addition Yelp.com has placed the Google that is deliberately violating my trademark Boston Electrolysis® see below that Google Ad is illegally using my trademark Boston Electrolysis® in a deceptive manner. The owner of that Google Ad is www.pourlecorps.com who is habitual Trademark infringer of Boston Electrolysis® who organized this trademark abuse by hiring Yelp.com advertising team to do this illegal act that willfully infringes my trademark and disrupts my website ranking of being number. Nevertheless Yelp.com knows this is illegal trademark infringement and when you click on the Google Ad that says Boston® Electrolysis Award you go to the website known as http://www.pourlecorps.com/electrolysis.htm?gclid=CLuGrd_ugasCFUVgTAod8D560Q. The website owner www.pourlecorps.com is Sean Patrick O'Neill who is paying yelp to illegally commit trademark infringement in most devious manner, which is another violation to trademark infringement that fails to meet the criteria of the fair use doctrine. In fact every that Yelp.com borders or is illegal and they want to help us little people. On the hand Yelp.com has figured it that most small businesses
Best of Boston® Electrolysis Award
Boston Magazine 1998
In addition yelp.com has illegally inserted Boston Electrolysis Boston and see enclosed copy www.yelp.com/search?find_desc=electrolysis&find_loc=Boston%2C+MA Boston Electrolysis Boston. For your information this has been done for the "Fair Use Act" it has been done to illegally electronic spiders that index websites and when the Googlebot indexed there website and the way they have manipulated my trademark Boston Electrolysis®. To the point the Googlebot thought Yelp.com was my website and was indexed as number one over mine. This is so deceptive and illegal and is Yelps.com second violation of my trademark were Yelp.com have hired themselves out to break the law and this is not fair use doctrine.
The other acts committed by Yelp.com were done to distract me with inflammatory content and your assistant told me that since Yelp.com took care of one complaint you should be thankful. Can you tell me how I should be thankful that a company like Yelp.com attacks my Transgendered State of Being in malicious manner the clearly violated"The Matthew Shepherd Hate Crimes Act?" In fact I was amazed that your worker thought well this should make her happy? Then she said were not going to follow this any further since Yelp.com resolved one issue! Gee let them off on one crime and let them commit the other is a further a violation of the Matthew Shepherd Hate Crimes, is that how your conscience thinks? There violating the law and you ignore them, they violate BBB Rules & Regulations and you look the other way? You're violating the whole concept of the BBB and its rules and regulations at my expense and civil rights! How do you think I feel?
Kimberly,
I have pasted below the businesses response to your complaint as you did not receive it yet. One portion of your complaint has been resolved, while your trademark issue has not been resolved to your satisfaction. BBB is not the forum to handle legal matters such as trademark infringement. If you wish to pursue this, I would suggest contacting an attorney.
I have decided to close your complaint today as we are not able to resolve your trademark issue. I would like to address your concerns however I am not an attorney and we do not have attorneys on staff, but it is my understanding that the "fair use" doctrine in trademark law as well as provisions in the common decency act do in fact provide protections for service providers who allow for customer reviews. For this reason, we will be closing your complaint with the following closing code in the Yelp review – BBB found business made good faith effort to resolve complaint but customer not satisfied with business response.
Kimberly, I know you won't be happy with this and I do apologize for that; you mentioned that you would be complaining to our headquarters, I wanted to provide you their information if that is what you'd still like to do. The phone number is 703.276.0100 and the organization is Council of Better Business Bureaus. My direct line is listed below if you would like to discuss this personally. You have mentioned that you support BBB in your local area and I am very sorry that you feel we've let you down.
This is the response:
2011-08-16 WEB 1000 - Receive Business Response (Expired 08-16-2011) Hi Kimberly,
Thank you for writing -- we are glad to have this opportunity to address your concerns.
In your complaint, you indicated that your business name is trademarked, and that you want your listing removed because you said Yelp does not have your permission to use it. We sometimes see confusion on this issue, so we want to make sure we're clear about what we do and why we do it.
We list businesses in our directory to allow consumers to read and write reviews about those businesses. Even when a business owner has registered their business name as a trademark, the law protects the right of a website like Yelp to list the name, just as it protects the right of consumers to talk about what they like (and don't like) about a meal they ate, a plumber that they hired, or a car wash that they visited. This right falls under the "fair use" doctrine in trademark law. We hope that helps shed some light this issue.
You also expressed concern about a review on your listing. You said that the user who posted the review was someone who has a conflict of interest with your business. Please note that we are not in a position to verify your claims that Shelby S has a conflict of interest with your business, nor are we in a position to determine whether this user is the same as "Sean Patrick O'Neill" that you mentioned in your complaint. That said, upon further evaluation, we have elected to remove the review, as it was found to be in violation of our Content Guidelines. Please note that if the user chooses to edit her review and it no longer falls outside our guidelines, we will allow it to remain on the site.
We want to make sure you know that there are free tools available to you as a business owner. We encourage you to claim your listing so you can respond to your reviewers, post information about your business, and more. To get started, visit https://biz.yelp.com/
Regards,
Yelp HQ
Lori Wilson | Vice President, Operations
Tel: 510-844-2020
Fax: 510-844-2620
Email: lori@bbbemail.org
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Below are ten Boston electrologists who are experienced, educated, trained, tested, licensed and registered electrologist who are dedicated to our chosen profession. To find your electrologist in Downtown Boston or the Boston-Metro-Area just visit Boston Electrolysis Yellow Pages at www.bostonelectr olysisyellowpages.com with over 300 electrologists listed throughout the Commonwealth of Massachusetts. The Boston Electrolysis® National Yellow Pages© are for licensed and registered electrologists only and covers the following states; Arizona, New Hampshire, Connecticut, California, Ohio, Oregon, Massachusetts, New Hampshire, Utah and more, and soon all of the USA.
Currently the Boston Electrolysis® Yellow Pages© for The Commonwealth of Massachusetts has over three hundred electrologists listed in the following Boston Metro-Area and regional Massachusetts in following cities and towns; Acton, Allston, Arlington, Ashland, Andover, Bedford, Belmont, Billerica, Boston, Brocton, Brookline, Belmont, Beverly, Bridgewater, Burlington, Cambridge, Canton, Chelmsford, Danvers, Dover, Everett, East Boston, Fitchburg, Florence, Framingham, Georgetown, Groton, Hanover, Haverhill, Hingham, Holden, Hyannis, Kingston, Lawrence, Leominster, Lexington, Lynn, Lynnfield, Malden, Marblehead, Medford, Melrose, Milford, Millis, Methuen, Middleton, Milton, Natick, Newton, Newton Center, Newtonville, Needham, New Bedford, Newburyport, North Dartmouth, North Reading, Norwood, Norwell, Peabody, Pembroke, Plymouth, Pocasset, Quincy, Randolph, Reading, North Reading, Revere, Rockland, Roslindale, Salem, Scituate, Somerville, South Attleboro, South Easton, Springfield, Stoneham, Stoughton, Sharon, Stow, Swampscott, Sudbury, Wakefield, Walpole, Waltham, Ware, Watertown, Wellesley, Westwood, West Roxbury, Weymouth, Winchester, Wilmington, Winthrop and Woburn.
Find New England's Best Clinic For Laser Hair Removal and Electrolysis©
ELECTROLYSIS BOSTON MA
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New England's Best Clinic For Laser Hair Removal and
Electrolysis©
Boston Electrology & Skin Therapies
Massachusetts Licensed & Registered
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59 Temple Pl, Ste 1106
Boston, MA 02111
USA
617-338-5188
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ELECTROLYSIS BOSTON MA
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Susan Bates
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18 Sawyer Terrace
Boston-Allston
Boston, MA
617-782-0707
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Edith Farinola, R.E.
Massachusetts Licensed & Registered
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101 Tremont St, Ste 511
Boston, MA
617-423-4766
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Paula A. A Doherty, R.E.
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96 Saint Bostolph St
Boston, MA
617-247-4888
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RANERI'S ELECTROLYSIS
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41 Winter St, Ste 51
Boston, MA
617-542-2466
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Roseanne M. Sherwin, R.E.
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8 Winter Pl
Boston, MA 02108
617-426-2595
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Delores Maniscalco Skin Care
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215 Hanover St
Boston, MA 02113
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617-367-1009
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Karen A. Truett, R.E.
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45 Newbury St # 206
Boston, MA 02116-
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617-267-8180
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Cristaldi Of Boston-Coply Plaza
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138 Saint James Ave
Boston, MA
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617-266-3100
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Rae Macdonald, R.E.
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41 Winter St, Ste 67
Boston MA 02108
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617-426-4945
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BOSTON
ELECTROLYSIS® PRIVATE PRACTICE©
BOSTON ELECTROLYSIS
TREATMENTS
For Safe Permanent Hair Removal
Kimberly Williams, R.E., Dean
MASSACHUSETTS LICENSED & REGISTERED
ELECTROLOGIST, 1979
BOSTON ELECTROLYSIS ® PRIVATE PRACTICE © AMERICA'S FIRST & POLYCYSTIC OVARIAN CLINIC FOR ENDOCRINE DISORDERS THAT CAUSE SEVERE UNWANTED FACIAL HAIR PROBLEMS
No Nonsense for Boston Electrolysis ® Private Practice © for safe permanent hair removal announces the opening of metropolitan Phoenix areas first woman's electrolysis clinic for patients with Polycystic Ovarian Syndrome and endocrine disorders that cause unwanted facial hair problems. Founded by Kimberly Williams, R.E. Dean and Barbara Lipschitz, M.D. of Central Phoenix Medical Clinic is for women who have a minor, moderate or severe unwanted facial hair problem. Until recently most women who have this type of unwanted facial hair problem and condition have believed that this particular endocrine disorder is hopeless and non-treatable. Nevertheless, new advances in medicine and professional cooperation between the physician and the electrologist have made this specialized treatment a successful reality.
Kimberly Williams, R.E., Dean of Boston School of Electrolysis™ of Scottsdale, Arizona and Barbara Lipschitz, M.D. of Central Phoenix Medical Clinic, Phoenix Arizona have combined their resources. In this joint effort we want all women with Polycystic Ovary Syndrome and other endocrine disorders to be aware that their unwanted hair problems are not hopeless.
Kimberly Williams, R.E., Dean of Boston School of Electrolysis™ and Barbara Lipschitz, M.D. of Central Phoenix Medical Clinic Arizona want all women with Polycystic Ovary Syndrome to know there are new treatments, medications and procedures that will counter-act this endocrine imbalance that stimulates unwanted facial hair growth from minor severe. It's a known fact that women with polycystic ovaries end up frustrated after trying every form of temporary hair removal such as waxing, plucking, shaving and even laser parlor treatments that can make your unwanted hair problem ten times worse than it was to begin with.
Additionally, most residents of Arizona are not aware that there is no license and registration or required education to practice electrolysis and temporary laser hair removal in Arizona. It is known fact in professional circles that only experienced licensed and registered electrologists possess the basic education in theoretically applied medical sciences coupled with practical application to successfully treat minor, moderate and severe unwanted facial hair problems caused by Polycystic Ovarian Syndrome and other endocrine disorders.
So when you arrive at Boston School of Electrolysis I do a thorough medical evaluation using The Electrologists Diagnostic Case History© which includes and records a detailed medical status of your condition that causes unwanted facial hair problems. From there we can start your treatment although at same time you have a direct referral to Barbara Lipschitz, M.D., Internal Medicine Specialist who will implement your medical diagnostics, blood chemistry, medications and procedures and over all treatment program to correct and control the hormonal imbalance that started your unwanted hair problem.
Women with polycystic ovaries and other endocrine disorders (glandular disorders) need to know that electrolysis has new methods and techniques. Example up until ten years ago most electrologists could only treat the symptoms of polycystic ovaries, which is, unwanted facial hair. However most women do not know why this causes their unwanted hair problem. To state it most simply polycystic ovaries interfere with or block the absorption of estrogen into your system. Additionally most women do not know, as part of their genetic character that women also produce male hormones. With the estrogen being blocked and your body being unable to absorb it into the system the male hormones become predominant and that stimulates excess FSH (Follicle Stimulating Hormones). From that point on that's when your unwanted hair problem starts.
Fact, Polycystic Ovarian Syndrome causes male secondary characteristics such as unwanted facial hair, weight gain, acne, male receding hairline, deepening of voice and other complications. However with today's modern medicine the right diagnosis, medications, treatments and procedures polycystic ovaries can be successfully managed and the affects of the male hormones counter-acted with a diuretic and estrogen supplement. Once you have eliminated the root cause of your hair problem you will be amazed at how effective your electrolysis treatments become in addition your skin will become clear soft and supple. Additionally, your energy level will increase and with this renewed energy coupled with diet and exercise weight loss becomes possible and your over all health improves. In my professional opinion nothing is more damaging to a woman's self-esteem and overall health and appearance when she has an unwanted facial hair problem caused by polycystic ovaries that are left untreated.
Fact, endocrine and genetic unwanted facial hair problems from minor to severe have always been my specialty. Additionally it is important for every woman with Polycystic Ovarian Syndrome to be knowledgeable about her health. From past professional experiences I know when your electrologist and physician team up and coordinate your electrolysis treatments with medications your results can be from moderate to completely clear. It is known facts women with Polycystic Ovarian Syndrome who receive the right medical care often attain their goal of complete permanent hair removal, regained health and emotional well-being.
On the other hand to successfully treat unwanted facial hair caused by polycystic ovaries effectively one must take the time and make the effort and be patient. Without one doubt I believe in my professional ability to provide you this specialized treatment that's is based on scientific fact, medical care and skilled practical application of my technique. For the record I know exactly how frustrating it is to have a minor, moderate or severe unwanted facial hair problem that's why I became an electrologist. If you are ready, willing and able to take the first step I'll be glad to be your electrologist.
Nevertheless I want all women to know if you have Polycystic Ovarian Syndrome and other endocrine disorders that cause your unwanted facial hair problems to be aware that results vary. However, it is my professional opinion and experience that patients undergoing coordinated treatment achieve the best results. Additionally, other benefits from coordinated treatment include increased energy, weight loss and emotional well-being. Without one doubt a woman with a moderate to severe unwanted facial hair problem caused by Polycystic Ovarian Syndrome has an uphill battle and it would be my pleasure to help achieve your goal of a hair free complexion.
Summation, your best electrologists are always educated, trained, tested licensed and registered. Fact, I always remember my time at Miss Kelly's School Of Electrolysis and I would recall students in my class who would say, "What do I need to learn about endocrinology for, I'll never use this?" Often student electrologists who question the need for theoretical sciences assume is not necessary because they have been led to believe that electrolysis is about treating the hair only. Wrong, the base knowledge of theoretical sciences that I learned provided me with the ability not only to use that knowledge but also to expand and build upon it. Fact, electrolysis is an exact procedure of attrition and when you eliminate, contain or reduce the root cause of your unwanted facial hair problem it can only expedite and reduce the amount of time needed to treat and permanently remove those unwanted hairs. In addition, patients with endocrine disorders not only rid themselves of their unwanted facial hair problem but also gain an improved complexion along with your health and well being. In my book, that is what professional electrologist is all about.
For the record non-licensed electrologists who have recently become Certified Laser Parlor Operators do not have the ability and requisite education to comprehend the complexities of endocrine disorders such as polycystic ovaries. Furthermore, Laser Parlor operators have no required educational curriculum longer than forty hours and in addition to that there are no required license or registration to use the laser for temporary hair removal in the U.S.A.
Without one doubt this makes the licensed and registered electrologist the best and only choice for safe permanent hair removal. Furthermore I would like to acquaint you with your my professional education at Miss Kelly's School of Electrology, Quincy, and Massachusetts from 1975 to graduation in 1979 taught me that electrolysis is a bona fide medical profession. During that time my curriculum consisted of anatomy, physiology, endocrinology, histology, biology, microbiology, pharmacology, hygiene & sanitation, sterilization, electricity and ethics. In addition there was required 600 hours of practical training. After successfully passing the dual Massachusetts State Board examinations, which was a 2-hour written, and one-hour practical I received my license and registration as a Massachusetts licensed and registered electrologist. After 26 years as a practicing electrologist and an Arizona resident from 1991 I am appalled that Arizona to this day does not have any requisite educational or licensing registration to practice as an electrologist a fact that many Arizona residents are still not aware of.
Fact, and for the record if you have an unwanted facial hair problem from minor to severe I am the electrologist you can count on with a written guarantee of excellence.
Arizona's first and only electrologist who guarantees in writing that after one treatment, if you can locate a better electrologist, bring me the receipt and I will refund your first treatment fee. In addition to that, even on difficult cases, I can work at one-third to one-fourth the time of the average electrologist - licensed or unlicensed. I also guarantee that you will have the most comfortable treatment with no scabbing, scarring or pitting as direct result of my treatments©.
Thank you for your time and attention,
Kimberly Williams, R.E., Dean, Author In Total
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Electrolysis - Facts & Myths Of Laser Hair Removal
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Kalo Hair Growth Inhibitor Linked To Breast Cancer?
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Report - Arizona's Fake Electrolysis Schools
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Electrolysis - Advanced Training For Electrologists
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Facts About Shaving
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Electrolysis - Electrolysis Separates The Girls From Boys
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What Is A Certified Professional Electrologist?
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Laser Hair Removal Nightmares
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Laser Parlor Scams
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State Licensed Electrologists
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Report - AZ Fails To License Electrologist
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Report - America's Most Dangerous Quacks
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What Do You See In The Mirror?
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Electrolysis - Laser USA's Unproven Technology